Privacy Policy

Privacy Policy

Introduction

Welcome to https://wall-cladding-albury.thebestlocalpro.com (hereafter referred to as “Wall Cladding Albury,” “we,” or “our”). We are committed to maintaining a transparent and secure environment for our users and customers, ensuring that your privacy is protected at all times. This Privacy Policy outlines the ways in which we collect, use, and safeguard personal data, adhering to various international privacy laws and regulations, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered under the Wall Cladding Albury brand. However, please note that it does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  • Using our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Receiving communications from us via various channels, including email, calls, or text messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  3. Financial Information: This may be collected for billing purposes and includes bank account numbers or credit card information.
  4. Purchase Information: Records of your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback: Responses to surveys, reviews, or feedback forms that help us improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for streamlined access or sharing.
  9. Product Information: Details about the products you view, purchase, or express interest in, including product specifications and preferences.

We collect this data through various means, including user input forms, account settings, automated tracking technologies (like cookies), and third-party data providers who share information with us under strict privacy agreements.

Cookies

Wall Cladding Albury uses cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable basic functions, such as logging in and navigating through our sites.
  • Preference: They remember user preferences, like language settings or display options.
  • Analytics: Analytics cookies help us track website usage, analyze trends, and measure the effectiveness of our online services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, or enforcing our rights. Once these purposes have been met, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Wall Cladding Albury implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for data in transit and at rest, engage secure third-party processing partners, and regularly review and update our security protocols to protect against emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to ensure its deletion.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting the use of your data in specific circumstances.
  • Portability: Receiving a copy of your data in a structured format for reuse across different platforms.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right to be free from discriminatory decisions based solely on personal data.

To exercise these rights or make data-related inquiries, please contact our Data Privacy Team at [email protected]. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about this policy, please reach out to us:

  • Email: [email protected]
  • Postal Address: Wall Cladding Albury, Privacy Team, [Address], [City, State, ZIP], Country.